Abbott BinaxNOW™ Resources Available

Mary Madison, RN, RAC-CT, CDP
Clinical Consultant – Briggs Healthcare

AHCA/NCAL has posted information regarding the availability of Abbott BinaxNOW™ Resources.  The date of the post is September 23, 2020.

Skilled nursing facilities and assisted living communities who are receiving the Abbott BinaxNOW™ test kits can refer to the following resources from Abbott: 

Contact Information:   

  • ​To report shipping issues / order quality concerns (these should be sent to Abbott at:​)   
  • For technical usage questions about the BinaxNOW™ test, contact Abbott directly at: Technical support: or 1-800-257-9525  
  • For all other questions related to your distribution, please contact, this inbox was established to coordinate the distribution of government procured Abbott BinaxNOW™kits. This inbox should NOT be used to request kits for facilities not currently receiving these tests.  

Training Information:   

  • For access to access training videos and documents, please visit the BinaxNOW™ COVID-19 Ag Card and NAVICA™ App Set-Up and Training portal
  • For CLIA FAQs and information, click here.    
  • For policy regarding performance of antigen tests authorized by the FDA under an Emergency Use Authorization (EUA) at the point of care or in patient care settings operating under a CLIA Certificate of Waiver, please refer to CMS’s policy here and PREP Act guidance here.  
  • For FDA recommendations to health care providers who are ordering authorized tests outside their authorization (e.g., antigen tests for asymptomatic individuals), please see FDA’s FAQ on Testing for SARS-CoV-2.   

Abbott has also indicated that they will be providing a link to the recorded version of their recent webinar for assisted living facilities that was hosted on Friday, September 18, as well as a Q&A list. AHCA/NCAL will share this with members once it becomes available.