Scheduled Verizon Maintenance Downtime: West Gateway – February 18, 2022

Mary Madison, RN, RAC-CT, CDP
Clinical Consultant – Briggs Healthcare

CMS OIT/Verizon will be conducting maintenance on the West CMSNet Gateway (states west of the Mississippi) on Friday, February 18th, starting at 5:00 p.m. (PT). The downtime will end by 9:00 p.m. (PT) on the same day.

During the downtime, all provider access to CMS pulse secure connections used for PBJ, MDS, MDS Swing Bed, Hospice, and the ePOC website for QIES on the West Gateway will be unavailable.

Maintenance on the East Gateway will be scheduled later. A separate notification will be sent prior to the downtime.

If you have any questions concerning this information, please contact the QTSO Help Desk at or 1 (800) 339-9313.

This notification is found here.  I added the bolding in the 1st sentence to highlight this maintenance downtime will impact only the states west of the Mississippi River on Friday, February 18th as well as what access will not be available during the scheduled downtime.