UPDATED RESOURCE AVAILABLE: Introduction to the Hospice Quality Reporting Program (HQRP) Web-Based Training

Mary Madison, RN, RAC-CT, CDP
Clinical Consultant – Briggs Healthcare

The Introduction to the HQRP Web-Based Training is a two-part training series for Hospice providers.

Course 1: Getting Started with the HQRP and Public Reporting Provides a general overview of the HQRP and reviews the program’s use of three data sources: The Hospice Item Set (HIS), the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey, and the Medicare claims. Course 1 contains the following six lessons: 

  • What is the HQRP?
  • HIS and the HIS Manual
  • Timing and Maintenance of the HIS
  • HQRP Claims-Based Quality Measures
  • The CAHPS® Hospice Survey
  • Care Compare and Public Reporting

Course 2: HQRP Data Submissions and Reports Provides an introduction to the HQRP data submission requirements and reports available to providers. Course 2 contains the following six lessons:

  • Getting Ready to Submit the HIS
  • HIS Item Completion
  • Successful Submission and Acceptance of the HIS
  • Identifying and Addressing Errors on the FVR
  • Overview of the HQRP Provider Reports
  • HQRP Useful Websites and Resources

Although the course lessons were designed to be completed in sequential order, you may jump to any topic of interest. Each lesson can be completed at your own pace.

Links to web-based trainings:

If you have questions regarding resources and training, please email the PAC Training Mailbox. Content-related questions should be submitted to HospiceQualityQuestions@cms.hhs.gov